Connected Services - User POV

23 May 2023    |   3 min read

Owning a connected car opens up a world of possibilities that go beyond mere transportation. It’s a digital experience that can take car ownership to the next level. However, as a connected car owner, there are many aspects to be taken into account, especially when it comes to the needs and services around your vehicle.

Through a connected car, a user can satisfy a range of needs that would be inconceivable with a non-connected vehicle, saving time, energy, and strain!

If you own a connected car and want to simplify your daily life, accessing premium connected services for your vehicle can be the way to go. From in-car delivery service directly to your car trunk, to on-demand e-charging and on-demand car care to charge or wash your car while you are at work or at dinner, there are several possibilities to streamline your time!

Connected services

How to access connected services

Third-party services role in the car makers’ offer 🚙

When someone buys a connected car, it automatically receives access to the car maker’s app. Up to now, the services provided directly by car makers are basic services such as GPS location of the vehicle, maintenance reminders, and a few more.
OEMs are still lagging behind when it comes to in-house connected services, which is why third-party operators in most cases can fill this lack.
In fact, OEMs can incorporate third-party services into the carousel of offers for connected car owners through the car app that can be used as a showcase to display all the connected services available to choose from.
Then, the service provided by the third-party operator can be accessed via the service provider’s app or via the car maker’s app with which each operator has a partnership in place.

Process sneak peek - Integrated third party connected services

1️⃣  With your connected car account you can subscribe to different services and take advantage of some of the coolest news in the market, depending on the brand and model of your car.

2️⃣ Among the available services, all you have to do is choose the service that suits your needs, download the operator app, and follow the registration steps to request and book the service.

 2️⃣.1️⃣  During the registration for the service you will be asked to connect your car and authorize the service provider to access some data such as GPS position/battery level and interactions such as opening/closing car trunk/charging door/doors. Everything happens under your supervision. You, as the owner of the connected car, decide what data and with which partners to share this data.  Safety always comes first as the access to your car by the authorized operator is secured by cryptography and it is limited to the delivery of the service within the predefined time window.

3️⃣ Once you have completed registration and provided access to the chosen data and interactions via the app, you can book the service!
NB 💡 Remember that, at any time, you’ll be able to revoke access to the service provider through your connected car account.

The technology that enables all this: 2hire

A company like 2hire works with both carmakers and third-party services providers in order to enable these digital mobility services around connected cars.

Thanks to 2hire, connected car owners can enjoy a seamless and over-the-edge experience for their car with all the available on-demand services that are starting to spread right now. By collaborating with carmakers and third-party service providers, 2hire enables a comprehensive range of services that cater to the needs of modern-day drivers and fill the technological gap between OEMs and connected services providers. From the digital booking of parcel delivery into the car to the request for fast EV charging while at work, the possibilities are endless.

Thanks to the connected services offered by carmakers and service operators, powered by technology companies like 2hire, owning a connected car is becoming smarter, safer, and more convenient than ever before.

Owning a connected car is not only about convenience, but it’s also a significant time saver compared to traditional cars. With the ability to charge your EV on-demand and have a car wash delivered straight to your doorstep, you can avoid the hassle of finding time in your busy schedule to fit in these essential tasks. In addition, connected car owners can benefit from innovative services such as in-car delivery, which can save them precious time when they are unable to receive a parcel at a specific location. Instead, the parcel can be delivered straight to their car, allowing them to continue their daily routine uninterrupted. The time-saving benefit of connected cars is just one of the many advantages that come with owning a vehicle that is always connected to the grid.

When it comes to helping the development of an ecosystem of connected services, 2hire is the go-to player at the forefront of this trend. On-demand services are prioritizing a technology-based business and 2hire is the bridging solution between services and OEMs to put technology first.

With the rise of on-demand e-charging, in-car delivery, and car wash services, it’s clear that the possibilities in different fields and the unlocking of different use cases are just starting to arise.

on-demand e-charging
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About the author


Benedetta Biggi

Digital Content and PR Specialist at 2hire

I love running and daydreaming losing count of the distance I’m covering, cooking (and especially eating) and Drake is my spirit guide.